Virtual Work Experience
Customer contact centre job activities
How to apply for a job
This video explains the best way to apply for a job in a customer contact centre.
The training
Information on what to expect from the training process in a customer contact centre.
Inside a contact centre
Here you are shown around the customer contact centre workplace.
Who works in a contact centre?
Contact centre managers and employees talk about the type of people who work in contact centres.
Centre employees talk about work
Customer contact centre staff chat about what's involved in their day-to-day work.