Customer Perception Tracking Research Public Survey: Final Report – Waves 1–3

A report which presents findings from a Customer Perception Tracking survey of members of the general public in England. It was conducted as part of a three-year study of key audiences, including parents, the public and young people aged 11 to 19. Topics included the early years, parental involvement, child safety and wellbeing, and the quality of education. Wave 3 interviews were conducted from December 2008 to January 2009 and a total of 1000 interviews took place. Approximately 87% of respondents believed that early years education was important. Almost three-quarters of respondents felt that bullying was a problem to some degree in English schools, but men were less likely to indicate bullying was a problem than women. Almost 90% of respondents indicated that the current quality of early years and primary education was good. In contrast, 70% of respondents indicated that secondary education was of good quality.