We hope the following list will explain some of the abbreviations and acronyms you may encounter in the field of Glow. If there are any others you would like us to include, please send them to us using our feedback form.
| ICT | Information and communications technology. |
|---|---|
| Internet | A worldwide network of computer networks. From any connected computer with the right permission, you can get information from any other computer – and sometimes talk directly to users at other computers). |
| Intranet | A private network, often made up of many interlinked local area networks. Used to share information and computing resources among a community, an intranet is a good way of helping people work in groups. An intranet usually includes connections to the outside internet. |
| IP Telephony | Using the internet to make telephone and fax calls. Calls travel as packets of data on shared lines, avoiding the costs of the public switched telephone network. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user. This depends on Quality of Service (QoS). |
| ISP | Internet Service Provider. A company that provides access to the internet. Some are free, where you just pay the price of a local phone call to dial the internet, others charge a fee but may offer special benefits, such as telephone support. |
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