Troubleshooting
Here are some common questions and answers that may help you get started.
| Problem | Solution |
|---|---|
| Is there an animation repeating on the monitor? | The animation is what is called a screen saver. Move the mouse and wait to see if the computer responds. |
| Is the screen blank but the power light on the front of the monitor is on? | The system has 'gone to sleep' to save power. Move the mouse and wait to see if the computer responds. |
| Is the screen blank and the power light at the front of the monitor off? | The monitor may be switched off. Switch on the monitor's power button and wait to see if the computer responds. |
| Still not working? | Find the system's power button, either on the processor box or the tower. Make sure that it is switched on. It will take a while to start up. |
If the screen still does not look like it should, then you need to seek help.
