Troubleshooting
Here are some common questions and answers that may help you get started.
| Problem | Solution |
|---|---|
| There are moving pictures on the monitor. | This is a screen saver. Move the mouse and wait to see if the correct screen appears. |
| The power light for the monitor is ON and the screen is blank. | The system has 'gone to sleep' to save power. Move the mouse and wait to see if the correct screen appears. |
| The power light at the front of the monitor is OFF. | Switch on the monitor power button and wait to see if the correct screen appears. |
| Still not working? | Switch on the system's power button, either on the processor box OR on the tower. The computer will take a while to start up. |
If the screen still does not look as it should, then you need to seek help.