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Part 10 :
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Non-verbal communication (NVC) |
Silent communication
Non-verbal communication (NVC) refers to the silent ways that we communicate when delivering a talk or taking part in a meeting. Body language and eye contact are the two areas that you need to be aware of.Body language
Body language refers to the way that you hold yourself, sit at a table, stand, and so on. Good body language should look natural and relaxed. When standing, people often find it difficult to know what to do with their hands, for example. If you find this, try to give your hands something to do. Hold a pen to use as a pointer, or hold your notes. Whatever you do, don’t stand with your hands in your pockets.This is bad body language, as it looks as if you are slouching – so most people perceive it as an example of bad body language. In meetings, sitting around a table, examples of bad body language would include sitting with arms crossed (looks defensive) or sitting side on or with your back to some people (looks uninterested). Try to sit upright. Again, perhaps a pen in your hand and some paper on the table can give your hands some purpose. You will look much more interested in the meeting – people will think that you are trying to participate.
