Evaluating written communications: summary

Evaluating a written communication is all about judging its strengths and weaknesses. The issues you should look at when you consider how effective a written communication was are:

  • What was the writer’s purpose?
  • Was the communication biased?
  • Were the sources quoted relevant?
  • Were the examples used clear and relevant?
  • Did the writer stick to the point?
  • Was the communication well structured?
  • How effective were the graphics?
  • How effective were the headlines/titles?
  • Was the layout effective?
  • Were the language and tone appropriate?
You do not need to use every one of these questions to evaluate a single item of written communication. Once you've read a piece, you will be able to identify which of the questions are relevant to that particular communication.