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For this outcome in the unit, you’re going to be asked by your tutor to produce well structured written communication. The first question that might occur to you is ‘what is well structured written communication?’

Basically, well structured written communication has the following features:

• It is written in a way that is easy to understand by the intended reader
• It takes account of the needs of the reader
• It is structured (put together) in such a way that the reader can easily follow the writer’s train of thought
• It has a clear purpose
• It has accurate spelling, punctuation and syntax.

Let’s look at each of these in turn.