Management, Leadership and Quality Assurance

Quality Indicators 7: Management, Leadership and Quality Assurance

7.1: Aims and policy making

• clarity and appropriateness of aims
• effectiveness of procedures for formulating policy

7.2: Self-evaluation

• process of self-evaluation
• monitoring and evaluation by promoted staff
• reporting on standards and quality

7.3: Planning for improvement

• the development plan
• action planning
• the impact of planning

7.4: Leadership

• leadership qualities
• professional competence and commitment
• relationships with people and development of teamwork

7.5: Effectiveness and deployment of staff with additional responsibilities

• remits and deployment
• individual effectiveness
• corporate effectiveness

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